FAQ Cut2Style

No, we never charge for travel to appointment with you our customer

All our services performed by Independent Owner-Operator Professionals and they set their own working schedules. Please check your desired service availability and working hours here

All our highly skilled Independent Owner-Operator Professionals have extensive business experience. Please check your PRO information here

If you have an issue with PRO, please contact our customer service here

You can get C2S app from our website here, or use App, or Google Play Stores.

If you have an issue with app, please reach out to our technical support team here

We do only what we do best - Beauty & Wellness services and leave retail operation to professionals

But, because of our high buying power we are happy to help our customers shop at our Affiliates Stores or HOME PRO Services for favorite products at prices they can afford.

Use C2S Online SHOP here and when you are done save, even more!

Two ways for you to save even more:

a. Cash back Here

Every time you buy your favorite products or HOME PRO Services though C2S you earn 5% cash back and can cash out your earned money immediately

b. Double cash back Here

Simply use your cash back earnings for any C2S Beauty & Wellness Services- we will always double your money, and apply to your payment for your next Haircut, Massage, Nail Work, Pet Grooming, or any other services you choose available for you at Bee PRO. Not apply with HOME PRO Services

This account is for cash back earnings only. Money can’t be moved in or out manually

Book an appointment with PRO here

We understand that things happen and you may need to change your appointment. Please make an appointment change as soon as possible that we reassign your valuable time slot to your neighbor.

Before adding more services to existing order check your booked order slot for additional time availability here

If additional service time in your slot is not available place new order in available time slot and cancel existing order

You can’t cancel service from your booked appointment. Your existing order must be cancelled and new order is placed.

You can cancel your appointment 24 hours in advance - no cancellation fee

Less than 24 hours but not later than 2 hours before appointment - 20% cancellation fee

Less than 2 hours before appointment or no show up – CHARGE IN FULL

Credit will be processed and returned to your credit or debit card within 5-7 working days

Shop Online C2S Affiliates and earn 5% cash back on all your favorite products purchases. Receive cash back immediately

Shop Online C2S Affiliates and earn an extra 10% off your favorite Services. See details at “How Do I Save More” - Double cash back

DIRECT PRO is your personal services provider and Membership is exclusively for this PRO

Each professional requires individual DIRECT PRO Membership. For more info click here

DIRECT PRO Memberships at $100.00 each created exclusively for C2S valued customers to save an additional 10% for services they use the most

Not every Service or Membership may be available in every area. Check availability here

Please be advised that Memberships are not transferable from customer to customer, nor be used with another PRO

*Not valid with any other specials, offers, or medical insurances

Bee appreciates your business and offering 50% off any ADD-ONS with booked service

Bee loves Senior Citizens and happy to help with 10% off of any service purchased

Picture ID on file required. Not valid with other specials, offers, medical insurance or MY HOME Services

Bee is happy to celebrate your Birthday rewarding you 10% off of any C2S services available in your area

Picture ID on file required. Not valid with other specials, offers, medical insurance or MY HOME Services

You can redeem your Birthday Reward any time during Birthday week (Monday through Sunday).

To insure your birthday week service time availability book appointment ahead of time

Limit one service per category

For Senior Citizens, Birthdays and Memberships discounts picture ID on file required

Go to MY ACCOUNT, Personal Info and Choose File

Download your ID or valid Driver license with picture

We love our customers and offer many discounts, such as Birthdays, Senior Citizens, Memberships, and more.

We only use that information as verification process when customers take advantage of our discounts

We take your account security seriously. This is to ensure you are notified when your account is accessed on a new device to prevent any unauthorized use.

MasterCard, Visa, America Express and Discover are all accepted credit cards. You also can use your Apple Pay® or PayPal account to load funds.

Tap the Pay icon within your dashboard. On iOS devices, you can also go More > Payment. On Android devices, you can go to navigation menu (top left) > Payment.

On iOS devices, go to More > Payment > Reload. On Android devices, go to the navigation menu (top left) > Payment > Reload. You can use MasterCard, Visa, American Express or Discover cards

This feature automatically transfers and reloads funds to your account when your balance falls below a set amount, so you’re always ready to pay for orders using the app. You can set it up in the Payment section and choose which credit, or debit card you’d like to use.

No, you don’t need to maintain a minimum balance. But when you’re loading funds to your account, a minimum of $15 is required.

The most you can load in a single transaction is $300.00. Overall, a customer may have a maximum account balance of $300.00 at any given time.

It is a message, that appears as a text message would, that lets us send you reward notifications, messages, and events when you’re not using our app.

These notifications will keep you informed on account notices, reward updates and offers that are made for you.